Terms and Conditions :
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Throughout grooming, we take the utmost care to ensure the health, safety and wellbeing of your dog. However, The Pet Room Services is not liable for any pre-existing conditions and problems found throughout the grooming process. Any advice given regarding health problems should be followed up with advice from your vet.
All clients are asked to inform us of any known medical problems, allergies, etc. Please also inform us of any changes in your dog's health/details accordingly.
You must inform us if your dog has ever bitten or has aggressive tendencies. A soft muzzle will be used where necessary. The Pet Room Services reserves the right not to groom a dog if it shows unmanageable aggression. In such an event, the owner will be contacted immediately and asked to collect their dog – charges may still apply.
In the event of severely matted/overgrown coats and the need to clip down, the owner should be aware that irritation may occur from the shaving process. These matts tend to be located very close to the skin, around the ears, neck, armpits and groin. The owner agrees that The Pet Room Services will not be held liable for any after grooming effects or problems uncovered on a severely matted or neglected coat.
In the event of injury or illness, a vet may be sought and all costs will be at the owner's expense.
Your dog may be photographed before, during and after its groom. These images may be used on The Pet Rooms website/Facebook pages etc unless you specifically request us not to do so.
Full cash payment is required on collection of your dog. Other Payment methods are accepted prior to the groom these are PayPal or Bacs transfer – please ask for details.
Cancellations must be made more than 24 hours before your appointment. Failure to do so may occur a £10.00 fee or full payment. Late collections may also incur a holding fee.
We only use shampoos that are hypo-allergenic we will only use your shampoo if you provide it.
Please remember to leave your vet’s details and a contact number whilst your dog is in our care.
If your dog is found to have flea’s and it becomes necessary for us to treat an additional charge of £5 for small to medium dogs and £10 for large dogs will apply
Our request: Please ensure your dog's vaccinations & flea treatments are up to date and your dog should not visit us while in season – Thank you
:
Throughout grooming, we take the utmost care to ensure the health, safety and wellbeing of your dog. However, The Pet Room Services is not liable for any pre-existing conditions and problems found throughout the grooming process. Any advice given regarding health problems should be followed up with advice from your vet.
All clients are asked to inform us of any known medical problems, allergies, etc. Please also inform us of any changes in your dog's health/details accordingly.
You must inform us if your dog has ever bitten or has aggressive tendencies. A soft muzzle will be used where necessary. The Pet Room Services reserves the right not to groom a dog if it shows unmanageable aggression. In such an event, the owner will be contacted immediately and asked to collect their dog – charges may still apply.
In the event of severely matted/overgrown coats and the need to clip down, the owner should be aware that irritation may occur from the shaving process. These matts tend to be located very close to the skin, around the ears, neck, armpits and groin. The owner agrees that The Pet Room Services will not be held liable for any after grooming effects or problems uncovered on a severely matted or neglected coat.
In the event of injury or illness, a vet may be sought and all costs will be at the owner's expense.
Your dog may be photographed before, during and after its groom. These images may be used on The Pet Rooms website/Facebook pages etc unless you specifically request us not to do so.
Full cash payment is required on collection of your dog. Other Payment methods are accepted prior to the groom these are PayPal or Bacs transfer – please ask for details.
Cancellations must be made more than 24 hours before your appointment. Failure to do so may occur a £10.00 fee or full payment. Late collections may also incur a holding fee.
We only use shampoos that are hypo-allergenic we will only use your shampoo if you provide it.
Please remember to leave your vet’s details and a contact number whilst your dog is in our care.
If your dog is found to have flea’s and it becomes necessary for us to treat an additional charge of £5 for small to medium dogs and £10 for large dogs will apply
Our request: Please ensure your dog's vaccinations & flea treatments are up to date and your dog should not visit us while in season – Thank you